Items are shipped by Fastway Couriers or NZ Post depending on your location.
Shipping costs are calculated automatically when you add items to the shopping cart. Charges range from $4.50 to $7.50.
Sorry but we due to time limitations we do not offer manual calculations of shipping charges, nor do we offer additional shipping methods according to your courier preference.
*Items are sent out Monday to Friday. We aim to send your order on the same day if it's placed and payment is made by credit card before 11am. Bank payments usually show overnight if made before 9pm. If there are any problems with your order, we will contact you ASAP before sending. Some items have an extra 1-2 days processing times, these are noted in the description. Orders containing special offers may not go the same day due to the volume of incoming order.
Delivery targets are as follows:
North Island - 1 working day (overnight)
South Island - 2 working days (48hrs)
Rural and areas not covered by our courier - 3 working days.
Please note: times above are targets only. While we try to ensure your items get to you as fast as possible, please be aware that once it's out of our hands we have no control. Courier deliveries are made Monday-Friday only.
We require signature for parcels, sorry but we do not give couriers permission to leave items unattended.
If your parcel arrives damaged, please keep any packaging and contact us immediately. Any lost or damaged parcels need to go through the standard claims process and we need to know as soon as you do so we are covered by the couriers insurance process.
Please choose your items carefully, due to our products being food contact items, we cannot take them back if you change your mind (even if unopened)
If there is a problem with your order, please contact us within 7 days so we can rectify